Your #1 Source For Custom European License Plates

Terms of Use

Shipping & Delivery

        1. Our shipping policy is that we will only ship merchandise to the same address where your monthly credit card statement arrives at. If you move or change your billing addresses, you must notify your credit card company before placing your order. We can not adjust the shipped address after the order; filing an address change form through your post office will solve this issue 90% of the time.
        2. Europeanplates Group LLC creates and fills custom made orders daily. Average turn around time from ordering your plate to receipt is one week. This time is an estimate and included the shipping companies timeframe; in high volume these times may grow with volume; if you are in dire need of an order in a quicker time frame please contact an associate to ensure this can happen before ordering. In stock items generally ship out the next business day after the order. We also have our quick ship program for the fastest turn around on German plates.
        3. Domestic order ship only USPS priority mail; 2 - 3 day ship time.
        4. International orders ship only USPS express; 7 - 10 day ship time. 

Privacy & Security

        1. We're in the business of selling products, not mailing lists!
          All the personal information you provide when you place an order such as your name, address, phone, email address and credit card information stays here at Europeanplates Group LLC. We do not sell our customer list to any other entities, not even car-related businesses. The information you provide is used solely to process your Europeanplates Group order and verify your credit card information.
        2. Our website is hosted on a dedicated server, not a shared server. The server firewall and the encryption of your credit card data is our first layer of security. No personal information is stored on our web server. Your web order is downloaded and purged from our web server within 1 business day.
        3. Your personal information resides on our internal server located within our office. This is our second layer of security. External access to this server is firewall protected, and internal access is restricted by individual employee user ID and passwords.

Returns & Replacements

        1. Returns are allowed if the product is a defect and/or were damaged during shipping. In the event that the products were damaged during shipping due to the delivery company’s negligence, please notify us immediately so that we can make a claim towards the delivery company and issue return postage. There is a 10 day time frame from the day you received the shipment to make a claim for return on any damaged goods during the delivery process. No returns will be accepted beyond the prescribed period.
        2. Returns on custom made items that where built incorrectly will require an image of the incorrect order so that Europeanplates Group LLC can check this against the purchase order or online order form. Upon this quick investigation if Europeanplates Group LLC has found the order to have been created incorrectly we will recreate the order
        3. There are no returns on custom orders created correctly and no exceptions will be made.

Ordering

        1. Europeanplates.com allow both Guest and Registered user to check out. We highly recommend registering so you may track your order and avoid this step for future orders.
        2. Our check out process is easy to use and allows you to confirm your steps on the right side for accuracy. Upon check out of your order you will receive an order number and have the ability to print a copy of your order confirmation. Europeanplates Group LLC will also send out an order confirmation email.
        3. Please SAVE your order confirmation number.

Payment & Pricing 

        1. Europeanplates Group LLC accepts various forms of payment including Visa, Mastercard, Money orders and paypal. Cash payment through our retail store is also an option but you need to contact us in advance.
        2. Our pricing is subject to change without notice.

Viewing Orders

        1. Log In to your account on the upper right hand side of the site, the first thing you will see is the recent orders icon and your recent order(s). Select view order, this will bring up the order number, address and items ordered. It will also give you the status of your order directly after the order confirmation number.

Updating Account Information

      1. Log In to your account on the upper right hand side of the site, the first thing you will see is the recent orders icon and My Account.  Under the My Account tab you will be able to adjust your account information (Email and Password) and your address book (Shipping address).
      2. Europeanplates Group LLC has also added various features for you to Tag and Rate products. Please do so accurately so our staff can add this info to the site to for others to review.
      3. Please sign up for your newsletter for special pricing and information.

COPYRIGHT, TRADEMARKS, IMAGES and WEBSITE DESIGN

Everything you read, write or see on this site is copyrighted and may not be used except as provided in these Terms and Conditions. Europeanplates Group LLC DBA Europeanplates.com neither warrant nor represent that your use of materials displayed on this site will not infringe rights of third parties not owned by or affiliated with Europeanplates Group LLC DBA Europeanplates.com.

Europeanplates Group LLC DBA Europeanplates.com and associated logos and all other trademarks, logos and service marks (collectively "Trademarks") displayed on the site are registered and unregistered Trademarks of Europeanplates Group LLC DBA Europeanplates.com. Nothing contained in this site should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on the site without the written permission of Europeanplates Group LLC DBA Europeanplates.com or such third party that may own such Trademarks displayed on this site. Your use of the Trademarks displayed on this site, or any other content on the site, except as provided in these Terms and Conditions, is strictly prohibited.

Images displayed on this site are the property of Europeanplates Group LLC DBA Europeanplates.com. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the site. Any unauthorized use of the images contained herein may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. 
 
The site design, text, graphics, icons and arrangement of the text, graphics, icons in this site and all software is Copyright (c) 2002-2010 Europeanplates Group LLC DBA Europeanplates.com ALL RIGHTS RESERVED. The software utilized on this site is the property of Europeanplates Group LLC DBA Europeanplates.com or its software providers and is protected by United States and International copyright laws. You are advised that Europeanplates Group LLC DBA Europeanplates.com will aggressively enforce its intellectual property rights to the fullest extent of criminal prosecution.
 
 
SITE WARRANTY, DISCLAIMER and SUBMISSIONS
 
Your use and browsing of this site is at your own risk. Neither Europeanplates Group LLC DBA Europeanplates.com, our suppliers, nor any other party involved with the delivery of this site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the site. Without limiting the foregoing, everything on the site is provided to you "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Please note that some jurisdictions may not allow the exclusions of implied warranties, so some of the above exclusions may not apply to you. Europeanplates Group LLC DBA Europeanplates.com also assume no responsibility, and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the site or your downloading of any materials, data, text, images, audio or video from the site. 
 
While Europeanplates Group LLC DBA Europeanplates.com attempt to keep up to date data listed in on our sites and catalogs, Europeanplates Group LLC DBA Europeanplates.com make no warranties or representations as to its accuracy and assume no liability as to its accuracy and accept no responsibility for errors or omissions in the content of this site. All measurements, dimensions and colors listed on Europeanplates.com have been researched; however measurements and colors may vary and thus it should be assumed are approximate in nature.
 
Except as otherwise provided in our Privacy Policy, any communication or material you transmit to the site by electronic mail or otherwise, including any data, questions, comments, suggestions or otherwise, or the like is, and will be treated as non-confidential and non-proprietary. Anything you transmit or post becomes the property of Europeanplates Group LLC DBA Europeanplates.com and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Europeanplates Group LLC DBA Europeanplates.com are free to use any ideas, concepts or techniques in any communication you send to the site for any purpose whatsoever including developing, manufacturing and marketing such products using such information.
 
PRODUCT COLORS, MEASUREMENTS and INSTALLATION
 
All license plates marketed by Europeanplates Group LLC DBA Europeanplates.com, are sold as novelty and not for official use items unless other wise stated in documents in our manufacturing agreements with other countries. Henceforth, none of our replica license plates may be used in lieu of state issued, country issued or officially (government) issued license plates. The license plate replicas manufactured and marketed by Europeanplates Group LLC DBA Europeanplates.com are similar but may not be identical to originals due to different materials, colors/hues and character type styles used. You are responsible to ensure that the license plates purchased from this site will not be used in a way so as to violate county, state or country statutes. Europeanplates Group LLC DBA Europeanplates.com may not ship to certain countries for reason listed. Europeanplates Group LLC DBA Europeanplates.com, our suppliers and licensors are not responsible for legal violations that may arise from the use of products marketed on this site. 
 
Colors and hues of images of products shown on this site may differ from actual product colors. The difference in digital colors/hues from actual colors is common in digital publishing and webcasting. Colors and hues may also vary depending on the brand and model of your computer monitor.
Measurements on this site are stated in inches and millimeters. Although we are dedicated to document and research all items and measurements, all measurements stated in this site are approximate.

Never drill your vehicle's bumper to install our license plates or license plate frames. You can damage air bag or other sensors located in the front end of your vehicle or cause air bags to deploy. If you have problems with installation, we recommend contacting an authorized vehicle dealer of the brand of your vehicle. 
 
WEBSITE REVISIONS, RESEVERVATIONS and SHIPPING
 
Europeanplates Group LLC DBA Europeanplates.com will at any time revise these Terms and Conditions. You are bound by any such revisions and should therefore periodically visit the legal section of this web site to review the then current Terms and Conditions to which you are bound.
 
We reserve the right to refuse to fulfill any order without any specific reason. This right of refusal is valid even if payment had been made and accepted. In such cases, a full credit will be issued by Europeanplates.com
 
Orders are shipped by United States Postal Service Priority Mail for all packages not to exceed 20LBS; packages above this weight may ship an alternate method. Europeanplates Group LLC DBA Europeanplates.com will not be held liable for delays caused by customs or 3rd part shipping companies. Europeanplates.com will not be held liable for any duties that the end customers is sought to pay.


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